#  Clinical Affairs and Operations 

 



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The Harvard School of Dental Medicine is the only graduate school of Harvard to provide direct patient care through its clinical practices — Faculty Group and Teaching — located at 188 Longwood Ave., Boston. The Office of Clinical Affairs is responsible for the oversight and management of all Harvard Dental Center practices, including quality improvement, credentialing, infection control, OSHA and HIPAA regulatory compliance, patient satisfaction, financial and operational management, and materials management.



 

  [### April Isaac Jefferson

 ](/people/april-isaac-jefferson) [April\_isaacjefferson@hsdm.harvard.edu](mailto:April_isaacjefferson@hsdm.harvard.edu)Executive Director of Clinical Operations

 

 

 

      ![April Jefferson](/sites/g/files/omnuum6001/files/styles/hwp_4_5__690x865/public/2025-01/SFX07075.jpg?h=4226710e&itok=efwMr0Y7) 

 

 

 

   [### Susan P. Cottrell

 ](/people/susan-p-cottrell) [Susan\_Cottrell@hsdm.harvard.edu](mailto:Susan_Cottrell@hsdm.harvard.edu)Associate Director, Clinical Affairs

 

 

 

      ![Susan Contrell](/sites/g/files/omnuum6001/files/styles/hwp_4_5__690x865/public/2025-01/SFX01240.jpg?h=8e77a58d&itok=NbvIoOAD) 

 

 

 

   [### Tashima Sorhaindo

 ](/people/tashima-sorhaindo) [Tashima\_sorhaindo@hsdm.harvard.edu](mailto:Tashima_sorhaindo@hsdm.harvard.edu)Associate Director, Patient Services and Clinical Affairs Manager

 

 

 

      ![headshot](/sites/g/files/omnuum6001/files/styles/hwp_4_5__690x865/public/dental/files/tashima-sorhaindo-300x300.jpg?itok=40E-Zf9d) 

 

 

 

   [### Imelda Ngofo

 ](/people/imelda-ngofo) [imelda\_ngofo@hsdm.harvard.edu](mailto:imelda_ngofo@hsdm.harvard.edu)Billing Manager

 

 

 

      ![grayed our HSDM shield used as a headshot placeholder](/sites/g/files/omnuum6001/files/styles/hwp_4_5__690x865/public/2025-10/Headshot_placeholder_shield.jpg?itok=vZNcpEND) 

 

 

 

   [### Lam Tran

 ](/people/lam-tran) [Lam\_Tran@hsdm.harvard.edu](mailto:Lam_Tran@hsdm.harvard.edu)Environmental Health & Safety and Infection Control Administrator

 

 

 

      ![grayed our HSDM shield used as a headshot placeholder](/sites/g/files/omnuum6001/files/styles/hwp_4_5__690x865/public/2025-10/Headshot_placeholder_shield.jpg?itok=vZNcpEND) 

 

 

 

   [### Yves de Jesus

 ](/people/yves-de-jesus) [yves\_dejesus@hsdm.harvard.edu](mailto:yves_dejesus@hsdm.harvard.edu)Clinical Affairs and Clinical Operations Coordinator

 

 

 

      ![grayed our HSDM shield used as a headshot placeholder](/sites/g/files/omnuum6001/files/styles/hwp_4_5__690x865/public/2025-10/Headshot_placeholder_shield.jpg?itok=vZNcpEND) 

 

 

 

   [### Victoria Lemieux

 ](/people/victoria-lemieux) [Victoria\_lemieux@hsdm.Harvard.edu](mailto:Victoria_lemieux@hsdm.Harvard.edu)Administrative Coordinator 

 

 

 

      ![grayed our HSDM shield used as a headshot placeholder](/sites/g/files/omnuum6001/files/styles/hwp_4_5__690x865/public/2025-10/Headshot_placeholder_shield.jpg?itok=vZNcpEND) 

 

 

 

  

 

 

 

 

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